Mental Health Resources for Students, Staff and Families

COVID 19 has presented unprecedented issues and concerns for our community, our country and the world. Much of the attention has been focused on how to keep ourselves physically healthy and how to “flatten the curve.” As we all have an obligation to keep ourselves healthy and to contain the spread of COVID 19, we must also keep ourselves mentally well.

Where to Get Help

If this is a mental health emergency and safety is the immediate concern and help is needed now – Call 911 or go to your hospital emergency department.

Mental Health & Back To School Resources

School Mental Health Services

If you are a secondary student and you were receiving mental health services at your school in this current school year (2019/20) and would like to continue with your high school social worker (Debra, Carmen, Jaymee or Alicia) please email the Mental Health Lead at

Please include the name of your counsellor and the number that you can be contacted at and your social worker will be in touch with you.

Children’s Centre Thunder Bay

For students not currently connected to a school social worker please call 343-5000 to receive community services.

CMHA Crisis Response

If you need to talk to someone right away please call 346-8282


Kids Help Phone

Kids Help Phone is Canada’s only 24/7, national support service. They offer professional counselling, information and referrals and volunteer-led, text-based support to young people in both English and French.

By phone- You can reach a Kids Help Phone counsellor 24/7 at 1-800-668-6868.

By Text – Need help now? Text CONNECT to 686868

Live Chat – Kids Help Phone’s Live Chat hours are temporarily reduced so we can provide more timely access to support through our other services. Live Chat is currently open daily from midnight to 7:00 a.m. ET. Visit

Mental Health Resources during COVID 19 Pandemic

With information on mental health and COVID-19 scattered all over the internet, finding accurate information and appropriate resources can be hard., School Mental Health Ontario and Kids Help Phone have partnered to bring you all the information needed in one easy-to-access hub so that youth mental health remains top of mind, and our communities are able to easily access the education, tools, support and reliable information they need.

Centre for Addiction and Mental Health

Resources are available from the Centre for Addiction and Mental Health for coping with stress and anxiety during social isolation

School Mental Ontario

Students may experience a range of emotions during the COVID-19 situation. As well, changes in routine, including time away from school, may create challenges for some students. We also understand that young people with pre-existing mental health problems may find their symptoms increasing in light of the current uncertainties.

The Child Mind Institute

The Child Mind Institute is an independent, national nonprofit dedicated to transforming the lives of children and families struggling with mental health and learning disorders.

Information and Resources

Personal Resiliency Tips for Helpers Who Support Students

St. John Ambulance Therapy Dog Sharing His Love (YouTube Video)