Approximately 15.5% of Ontario’s population is comprised of persons with disabilities. Some disabilities are permanent, and some are temporary in nature, and can be visible or non-visible. Lakehead District School Board is committed to identifying, removing and preventing barriers for persons with disabilities.

The Accessibility for Ontarians with Disabilities Act, 2005 builds on previous legislation (The Ontarians with Disabilities Act, 2001), by the development of Accessibility Standards. The goal of this legislation is to have an accessible Ontario by the year 2025. Lakehead District School Board is committed to upholding the human rights of persons with disabilities.

The standards that have been developed deal with the following areas:

  • Accessible Customer Service;
  • Accessible Information and Communications;
  • Accessible Built Environment;
  • Employment Accessibility;
  • Accessible Transportation

Lakehead District School Board is committed to providing accessible information to students, staff, parents/guardians and community members about its services. The Board will provide information or documents in an accessible format or with a communication support, upon request by persons with disabilities. We will consult with the person who is making the request to determine the suitability of the format or communication support. We are committed to providing the accessible format in a timely manner and at no additional cost. You can request accessible documents using the contact information on this page. Please include in your request: your name, address, email address/phone number, the name of the document you are requesting, and your preferred format (i.e. html, large print, etc.).

The Board recognizes that accessibility planning depends on the input of persons with disabilities. If you are a member of the public and have had difficulty accessing our facilities or services, please contact us. If you wish to provide feedback about accessibility at the Board you can contact us by using the email, phone number or mailing address listed below. The feedback received will be forwarded to the appropriate area for action.

You may email, or you may contact by mail:
Manager of Human Resources
2135 Sills St.
Thunder Bay, ON,
P7E 5T2
or by phone at (807) 625-5100. You may also contact the Board office to make a personal appointment to discuss the difficulty that you faced.

For more information on the Accessibility for Ontarians with disabilities Act, you can contact ServiceOntario at 1-866-515-2025, TTY 1-800-268-7095, or by visiting the Accessibility in Ontario website.

For further information on our Board Policy and Procedures – 3100 – Accessibility Standards for Customer Service click here.

Website Accessibility

Improving the accessibility of our website for all users is important to Lakehead Public Schools. Modifications can be made to your operating system and Internet browser to improve accessibility. The Board offers the following online features:


Users can increase or decrease the size of the fonts on the website by using the browser’s zoom feature or by changing their computer’s screen resolution.


Menus are keyboard accessible by allowing users to use the tab key and arrow keys to navigate the menus. A mouse is not required to navigate the menus.

Screen Reader Accessible

The content contained within the website can be read by a screen reader. Images have descriptions and tables are accessible. We are working to improve the accessibility of PDF documents within the website.

Accessible public internet workstations with large monitors and JAWS screen reader software are available at Brodie Resource Library, Waverly Resource Library, and Mary J.L. Black Library. Click here to link to the Thunder Bay Public Library accessibility web page for more information and to book one of these workstations.

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